Effective date: 22 March 2026 · Last updated: 25 March 2026
This Privacy Policy explains how J&A Marsh Investments Pty Ltd (ACN: 646 953 906) ("we", "us", "our", "AlphaIQ") collects, uses, stores, and protects your personal information when you use the AlphaIQ platform ("the Platform"), accessible at alphaiq.pro and app.alphaiq.pro.
We are committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We are based in Perth, Western Australia.
Account information: When you create an account via Google OAuth, we receive your name, email address, and Google profile identifier. We do not receive or store your Google password.
Financial information you provide: To deliver personalised wealth intelligence, you may choose to provide information including but not limited to:
Uploaded documents: You may upload financial documents such as super statements, rental agent statements, depreciation schedules, and mortgage documents. These are stored securely and processed by AI to extract relevant financial data.
AI interaction data: Questions you ask the AI Advisor, Growth Scanner queries, Thesis Interrogator sessions, and What-If scenario configurations are stored to provide you with continuity and historical context.
Usage data: We collect standard technical information including IP address, browser type, device information, pages visited, and session duration. This is used to maintain platform stability and improve the user experience.
Payment information: Subscription payments are processed by Stripe. We do not store your credit card number, CVV, or full card details on our servers. Stripe's handling of payment data is governed by their own privacy policy and PCI DSS compliance.
We use your information exclusively to:
AlphaIQ uses artificial intelligence to power features including the Growth Scanner, Thesis Interrogator, AI Advisor, Intelligence Feed, and document extraction. These features may involve sending relevant portions of your data to third-party AI service providers (such as Anthropic's Claude API) for processing.
Important safeguards:
Your data is stored in cloud infrastructure provided by Supabase (PostgreSQL database with Row Level Security) and Railway (application hosting). All data is encrypted in transit (TLS 1.2+) and at rest.
Security measures include:
While we implement reasonable security measures to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.
We share your data only in the following limited circumstances:
We retain your account and financial data for as long as your account is active. If you close your account, we will delete your personal and financial data within 30 days, except where retention is required by Australian law (such as tax records or financial transaction records).
Uploaded documents (such as super statements, rental statements, and depreciation schedules) stored in our document storage system will be deleted within 30 days of account closure. You may request deletion of individual documents at any time from within the Platform.
You may request deletion of all your data at any time by contacting us at [email protected]. We will process deletion requests within 30 days, except where retention is required by law.
Under the Australian Privacy Principles, you have the right to:
To exercise any of these rights, contact us at the details below.
We use essential cookies and local storage to maintain your authenticated session and platform preferences. We do not use third-party advertising cookies or tracking pixels. We may use privacy-focused analytics tools to understand how the Platform is used in aggregate — these tools do not track your behaviour across other websites and do not share data with advertisers. You can disable cookies in your browser settings, but this may affect Platform functionality.
We may send you product updates, new feature announcements, and educational content related to Australian investing. You can opt out of marketing communications at any time by:
We will continue to send essential service communications (such as billing receipts, security alerts, and important platform notices) regardless of marketing preferences.
AlphaIQ is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.
Our service providers may store or process data in locations outside Australia (including the United States). Where data is transferred overseas, we take reasonable steps to ensure that overseas recipients handle your information in a manner consistent with the Australian Privacy Principles, including through contractual data processing agreements. By using AlphaIQ, you acknowledge that your data may be processed outside Australia.
Under the Privacy Act 1988 (Cth) — Notifiable Data Breaches scheme, we are required to notify the Office of the Australian Information Commissioner (OAIC) and affected individuals in the event of an "eligible data breach" — that is, a breach likely to result in serious harm to any individuals whose information is involved.
In the event of a data breach, we will:
If you believe your data has been compromised, please contact us immediately at [email protected].
We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on the platform. Your continued use of AlphaIQ after changes are posted constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or wish to exercise your privacy rights:
J&A Marsh Investments Pty Ltd
Perth, Western Australia
Email: [email protected]
You may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you wish to lodge a formal complaint.